About Inclusion Works

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Be a part of the City’s culture of inclusion by implementing accessible and inclusionary practices in your business. This FREE program is a simple and flexible way to demonstrate your commitment to the Americans with Disabilities Act.

Apply online by using Inclusion Works Business Partner Application.

When EVERYONE feels welcome in your place of business, your business grows. Eliminating barriers to individuals with disabilities is easier than you think. Let the City’s Inclusion Support Team help you get started. Grow your customer base, be recognized as a Best Practice and Community Leader for accessibility, and send out Good Vibes …Your business will soon experience that Inclusion Works!

The City’s Inclusion Works Business Recognition Program is currently open to all businesses, including brick & mortar, home-based & web-based businesses, that are located within City limits and have a current BTR with the City. Businesses can receive recognition by completing (4) four required actions plus (4) four voluntary actions to welcome customers with disabilities and incorporate inclusionary business practices. Once recognized, businesses commit to implementing at least one additional inclusionary action per year. City staff will visit participating businesses to document your practices and provide assistance.

Participants must complete all of the following, with guidance from City staff (see Application for details):
•    Establish a policy to work towards full compliance with the Americans with Disabilities Act (ADA)
•    Employees participate in ADA training from the City’s Inclusion Support Team (1 hour)
•    Employees view “At Your Service”, customer service video provided by City
•    Review Service Animal regulations and establish a policy for your business
•    Develop multiple methods for customers to provide feedback, with policy for addressing disability related issues.

Participants must complete at least 4 additional actions from a menu of items to welcome individuals who are Deaf or hard of hearing, blind or visually impaired, on the autism spectrum or have an intellectual or development disability, or general accessibility business practices (see Application for details).

Participants must complete at least 4 additional actions from a menu of items to welcome individuals who are Deaf or hard of hearing, blind or visually impaired, on the autism spectrum or have an intellectual or development disability, or general accessibility business practices (see Application for details).

Registration Process
It takes just three steps to become an Inclusion Works Business Partner, and we are with you every step of the way: 
STEP 1: Register 
•    Complete the Inclusion Works Business Application 
•    City staff will contact you to confirm receipt of application, review your responses, answer questions, and make any amendments. 
•    After the City has approved your application, they will visit your business go over the partnership program and help you select voluntary actions. 
STEP 2: Implement
•     Six months after registration (or earlier if you wish), City staff will visit your business to document that you have completed your selected actions. 
•    After ensuring that you met your commitments: 
o    You will be awarded your “Boynton Beach Inclusion Works Business Partner” window decal, wall certificate, and digital logo.
o    You will be recognized at a City Commission meeting, on the City’s website, and in the City’s social media.
o    You will receive an invitation to participate in the 30th Anniversary of the Americans with Disabilities Act (ADA) celebration on July 26, 2020.

Please be prepared to provide documentation of each inclusionary business action you have implemented. City staff will request this information during your site visit. Documentation examples include the following: 
Products and equipment: Spec sheets, invoices, photos, or other documentation that shows the products promote accessibility and that they are in use at the restaurant. 
Visual or auditory supports: demonstrate use of the supports available to customers.
Employee Training: training sign in sheets with date & topic. Photographs when available to document.
Policies: Written description of internal policy. Copy of memo or signage when available. 
Other practices: Documentation should be photographic or copies of documents when available and written narrative description otherwise.

Visit our FAQs.

For additional questions about the program, please email ADA@bbfl.us or call Americans with Disabilities Act Coordinator at 561-742-6241.