File A Complaint: By Phone, By Mail or Report an Issue Online
Community Standards office hours: Monday - Friday, 8:00 AM - 5:00 PM
100 E. Ocean Ave., Boynton Beach, FL 33435
Phone: 561-742-6120
Mailing address: City of Boynton Beach, P.O. Box 310, Boynton Beach, FL 33435-0310
The Community Standards office responds to complaints from the public, however per State Statue CS/SB60, we are no longer are able to accept anonymous complaints effective July 1st, 2021. This means we now have to require the person reporting the violations to provide specified information before an investigation can occur. If you have any questions, or this is a life safety issue, please contact Community Standards at 561-742-6120.
E-mail Disclaimer – All correspondence to Community Standards including e-mail is subject to public record laws. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
Contact Public Works for the following violations/issues:
- Trash out too early
- Missed trash pick up
- Potholes
- Street Repairs
- Burned out street lights
- Missing street signs
Call Development at (561) 742-6350 for the following violations/issues:
- Building Permits
- Guidelines for new construction
- Impact fees
- Site plans / Floor plans
Animals:
- Animal carcass removal (public property within City limits) -Call (561) 732-8116 (a non-emergency line)
- Animals: strays, attacks, nuisance, etc. -Animal Control: (561) 742-6210
- Animal drop off PBC Animal Control: (561) 233-1200
Misc:
- Copies of police reports -Police Department: (561) 742-6100
- Lien Searches
- Banners / Signs - Community Improvement: (561) 742-6120