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Information Technology Services

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The Information Technology Services (ITS) department is an internal service department that serves the information technology needs of other departments. ITS is responsible for providing enterprise-wide communication, information management, and various other technology services that support the City’s core business operations and delivery of services to the residents of Boynton Beach. We provide secure access to information for city staff and residents, and ensure that the information technology that departments use every day to deliver City services is reliable, cost effective, and well managed. This is accomplished by providing technology solutions, automating manual business processes, and improving the management of information to make it accessible to City staff and residents, while protecting privacy and fostering openness.

Services we Provide

The ITS department is responsible for delivering the following services:

  • The City’s wired and wireless telecommunications and network infrastructure
  • Corporate-wide and departmental business systems/applications
  • Records and information management across the City
  • Planning, designing, and supporting information/technology strategic direction
  • Helpdesk
  • Computer training
  • Geographic Information Systems
  • PEG channel television
  • Web-site services

Our Customers

The ITS department directly serves elected officials, and all of the City of Boynton Beach's departments.  We provide services to the residents of Boynton Beach and external customers through our public-facing technologies, such as  the City's PEG channel television station, the City’s web site, the Recreation department's program registration site, the Water Utilities  department's account management site, the Development department's permit processing site, the GIS department's data sharing site, just to name a few.

Contact us

The ITS department is located in Boynton Beach's City Hall:

100 E. Boynton Beach Blvd.
Boynton Beach, FL 33435-0310

City Hall business hours:
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Tel: (561) 742-6070
Fax: (561) 742-6092
Email: its@bbfl.us 


John McNally
Director, Information Technology Services
Phone:  (561) 742-6070
email:  mcnallyj@bbfl.us

EMAIL DISCLAIMER:  Under Florida law, e-mail addresses are public records.  If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing:

City of Boynton Beach
Attn: ITS Dept.
100 E. Boynton Beach Boulevard
P.O. Box 310
Boynton Beach, FL 33435-0310

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