covid-19 information

FAQ

The City continues to work closely with local, state and federal officials related to the spread of COVID-19. We are in constant communications with the Florida Department of Health and the Centers for Disease Control and Prevention (CDC) to ensure we are taking all the necessary steps and precautions.

We have compiled a list of frequently asked questions below, and will continue to update it going forward. Not finding the answer you need? Please email marketing@bbfl.us. 

The Development Department has  made temporary changes to minimize congestion in waiting areas, minimizing required visits to the Department for submittal of applications and  for obtaining information on the City’s development processes and regulations.

  • Certain application types may be filed on-line and submitted as a “drop-off” application.
  • On-site meetings with city staff will be replaced with phone or teleconferences. City staff diligently return phone calls regarding review processes or comments, and requests for teleconferences will be addressed expeditiously contingent on staff availability.
  • The Development lobby will be available only for corrections and to pick up approved permits and documents.  All completed applications with required plans and documents will placed in a designated “inbox” on the counter in the main lobby of City Hall (3301 Quantum Blvd.) Dropped off documents must be completed with contact information and addresses or application numbers. This includes applications and submittals for Planning and Zoning.

Submit all Business Tax applications online. To ensure a timely review, applications or other documents must include legible contact information including e-mail address and phone number, and payments (i.e. included with the documents, paid on-line, mailed checks, etc.), must be received prior to any review.  

Spring break camp is cancelled.  Refund checks will be mailed out.  Please allow 3 to 4 weeks for check delivery.   

No decision has been made as of yet for summer camp; however, registrations are on hold for the time being. 

Boynton Beach Utilities drinking water is safe from contamination and there will not be any shortages should COVID-19 impact Boynton Beach. For more information, visit this CDC web page regarding municipal water.

For questions regarding Boynton Beach Utility Department, call 561-742-6401.

The Florida Department of Economic Opportunity offers reemployment assistance for those who have lost their jobs or have been laid off. Learn more. 


As of this posting (March 23), the following local businesses are hiring - please visit their websites for more information (they are linked below).

While the City of Boynton Beach is committed to making reasonable efforts to timely respond to all public records requests in good faith, please note that it may take additional time for the City to respond due to the current COVID-19 pandemic.

Community Standards understands that many violations may be difficult to remedy during this period of time; therefore, Community Standards personnel are granting extensions of time and are working with customers. If you are able to do so, please email your Community Standards Specialist directly and they will work with you on establishing a new deadline.

 No – the Special Magistrate Hearings have been cancelled for the months of March and April. You will receive a new Notice of Hearing for a future hearing, unless you bring the violation(s) into compliance before-hand. Please email your Community Standards Specialist directly for more information. 

Currently, only for health and safety related violations – If you have received a violation letter in the past couple of weeks, it is because these letters were still being processed from previous inspections and went out in the mail. 

Questions? Call 561-742-6120.

As of April 6, Palm Tran Tri Rail are running while taking extra safety precautions. Visit their websites directly to learn more:

  • Palm Tran (Fees currently being waived). Note - As of March 31, Palm Tran is limiting the number of people on buses to no more than 20 passengers.  Please look to the head sign which may indicate the bus is full.  In this case you'll need to wait for the next bus on the route.  Please call customer service at (561) 841-4BUS (4287) for the next scheduled bus arrival time.
  • Tri Rail is offering an 18-train schedule every two hours on weekdays, a 12-hour schedule with three hour frequency on weekends, and has suspended fares.

Brighthline has suspended service as of March 25.

Yes! Garbage service is currently continuing as usual.

This information was accurate as of posting date (March 28). Please verify with the retailers directly that this information is still current before you do your shopping.

Publix
Tuesday & Wednesday, 7 - 8 am

Walmart
Tuesday, first hour of business

Target
Wednesday, 8 - 9 am 

Winn Dixie
Monday - Friday, 8-9 am 

Costco
Tuesday & Thursday, 9-10 am

Dollar General
Daily, first hour of business

Big Lots
Daily, first hour of business

Whole Foods Market
Daily, 8 - 9 am

The Fresh Market
Monday - Friday, 8-9 am

 

To make comments, call 561-742-6006 or e-mail citymanager@bbfl.us. Please specify the agenda item number(s) for your comments. 

As a result of the Global COVID-19 pandemic, the State of Florida Declaration of Public Health Emergency, and guidance from the Center for Disease Control and Prevention to limit or prohibit public gatherings, the City of Boynton Beach will be implementing emergency temporary rules for conducting public meetings. The purpose of the City's temporary action is to limit the spread of the COVID-19 virus in the Boynton Beach Community. The key provisions of an Emergency Ordinance to be taken up by City Commission at its 3/18/2020 meeting are as follows:

•    Members of the City Commission may attend meetings telephonically, without need for a physical quorum being present.
•    Attendance at meetings by members of the public may be limited or prohibited.
•    No action by the City Commission at a meeting closed to the public will be considered a final action of the Commission until:
•   A complete unedited video of the Commission meeting is posted on the City web site for 36 hours, and
•   Members of the public can make their comments on any agenda item telephonically or electronically provided they do so within 48 hours of the first online posting of the meeting video.
•   Commission agenda items which are not the subject of public comments will become final when the 48-hour comment period closes.
•   Commission agenda items which are the subject of public comments will not be final until the next City Commission meeting at which time the Commission will be provided a record of all public comments ant the Commission thereafter confirms of amends its previous action.
•   The City Clerk will set up a dedicated email address and a dedicated telephone line for interested parties to communicate their comments.
•   The Clerk will transcribe all telephonic public comments and the transcription together with written public comments will be made part of the record of the Commission meeting.
•    The City's Emergency Ordinance will take effect when adopted and will sunset (end) on April 20, 2020, unless extended further by action of the City Commission. 

Red light camera hearings have been cancelled for April and May.

Out of an abundance of caution for the safety of everyone during the COVID-19 pandemic, the City  will be restricting all municipal cemetery burials to Monday through Friday.  We are also requesting that all burial services be limited to groups of 10 people or less, in accordance with established guidelines from the Centers for Disease Control and Prevention (CDC).